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Serving Orangetown, NY and surrounding areas. (845) 286-8778
Effective date: January 1, 2026
Business: Orangetown Concrete - concreteorangetown.com
By accessing or using the website at concreteorangetown.com (the "Site"), or by entering into a service agreement with Orangetown Concrete ("we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use the Site or our services.
These terms apply to all visitors to the Site and to all customers who engage Orangetown Concrete for concrete contractor services. Engaging our services - whether by signing an estimate, making a deposit, or verbally authorizing work - constitutes acceptance of these terms.
Orangetown Concrete provides residential and commercial concrete contractor services in the Orangetown, NY area and surrounding communities. Services include but are not limited to: concrete driveways, patios, sidewalks, foundations, retaining walls, garage floors, pool decks, steps, footings, and related concrete work.
All services are performed by or under the direct supervision of Orangetown Concrete personnel. We do not guarantee availability for any particular project or timeline until a written estimate is accepted and a deposit is received.
The Site itself is provided for informational purposes only. Nothing on the Site constitutes a binding offer or guarantee of services, pricing, or availability.
All estimates provided by Orangetown Concrete - whether verbal, written, or submitted via email - are valid for 30 days from the date issued unless otherwise stated. Estimates are based on site conditions observed at the time of the visit. If site conditions change materially before work begins, we reserve the right to revise the estimate.
Written estimates include the scope of work, materials, labor, and applicable permit fees. Any work not described in the written estimate is considered out of scope and may be subject to additional charges. We will notify you in writing before performing any out-of-scope work.
Pricing is subject to change based on material cost fluctuations, permit fee increases, or unforeseen site conditions discovered after work begins. We will communicate any changes to you before proceeding.
Project start dates are scheduled after a signed estimate and deposit are received. Dates are subject to change due to weather, permit delays, material availability, or other circumstances outside our control. We will notify you as promptly as possible of any schedule change.
If you need to reschedule or cancel a project, notify us in writing at least 5 business days before the scheduled start date. Deposits are non-refundable if a project is cancelled with less than 5 business days notice, as materials and crew time may have already been committed.
Concrete work is weather-dependent. We will not pour concrete when temperatures are forecast to drop below freezing within 24 hours of the pour, or under other conditions that would compromise the quality of the work. Weather-related delays do not constitute a breach of contract.
A deposit is required to confirm scheduling. The deposit amount will be stated in the written estimate. The remaining balance is due upon project completion, before the crew leaves the site, unless other payment terms are agreed to in writing.
Accepted payment methods will be stated on your estimate. Payments not received by the due date may accrue interest at the maximum rate permitted under New York State law. In the event of non-payment, you agree to reimburse Orangetown Concrete for reasonable costs of collection, including attorney fees.
Disputes about the final invoice must be raised in writing within 5 business days of project completion. Disputes do not excuse payment of undisputed amounts.
You are responsible for ensuring clear access to the work area before the scheduled start date. This includes moving vehicles, removing personal property, notifying neighbors if access through adjacent property is required, and identifying the location of any underground utilities, irrigation lines, or other subsurface features not covered by standard utility mark-out services.
You are responsible for obtaining any homeowner association approvals required for the work. We will obtain municipal permits where required by law, but HOA approvals are your responsibility.
Orangetown Concrete warrants that work will be performed in a professional and workmanlike manner consistent with industry standards. Any warranty terms specific to your project will be stated in the written estimate or contract.
Concrete is a natural material subject to cracking, color variation, and surface changes over time, particularly in freeze-thaw climates. Minor surface variations, hairline cracks that develop after the curing period, and normal weathering are not covered under any workmanship warranty.
We do not warrant against damage caused by: subsurface conditions not disclosed to us before work began, acts of nature, misuse of the surface, failure to maintain the surface as recommended, or work performed on the concrete by third parties after project completion.
Except as described above, all services are provided as-is. To the fullest extent permitted by law, we disclaim all implied warranties, including implied warranties of merchantability or fitness for a particular purpose.
To the fullest extent permitted by New York State law, Orangetown Concrete's total liability to you for any claim arising out of services or the use of this Site shall not exceed the amount you actually paid us for the specific project giving rise to the claim.
We are not liable for any indirect, incidental, consequential, or punitive damages, including loss of use, loss of income, or property damage not directly caused by our work. Some jurisdictions do not allow limitations on certain types of damages, so this limitation may not apply to you in full.
If a dispute arises between you and Orangetown Concrete relating to services or these terms, we ask that you contact us first to attempt to resolve the matter informally. Please reach out to us at contact@concreteorangetown.com with a description of the issue, and we will respond within 5 business days.
If informal resolution is not possible, disputes shall be resolved through binding arbitration in Rockland County, New York, under the rules of the American Arbitration Association, unless both parties agree otherwise in writing. Each party bears its own legal fees in arbitration unless the arbitrator determines otherwise.
Nothing in this section prevents either party from seeking emergency injunctive relief in a court of competent jurisdiction to prevent irreparable harm.
These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes not resolved through arbitration shall be brought exclusively in the state or federal courts located in Rockland County, New York, and you consent to the personal jurisdiction of those courts.
We may update these Terms and Conditions at any time by posting a revised version to this page and updating the effective date. Your continued use of the Site or engagement of our services after a change constitutes your acceptance of the revised terms.
Terms specific to a project are set by the written estimate and contract for that project. If there is a conflict between those documents and these general Terms and Conditions, the project-specific documents control.
Questions about these Terms and Conditions can be directed to: